Abandon hope all ye who enter here - Customer Success PatSnap Employee Review

Where to even start: Senior leadership changes every 3-6 months The company makes decisions that look at the next month and have no long term strategic vision to speak of. They seem to read the latest hot topic article and then form a new strategy weekly You will have 3 times the accounts they tell you is optimum, because their recruitment planning is catastrophic and they cant retain decent staff. You will have your targets changed every quarter and they will be haphazardly set during the quarter in question with little to no explanation. Weekly propaganda sessions run by the authoritarian leadership which provide less value than reading a cringe inducing series of randomly synced business clichés. With a healthy smattering of blame and delusional targets. We ask, we deny and then we ask again until we get the answers we want. Should be the mantra of the senior leadership team at Patsnap. Embarrassing attempts at diversity inclusion which are endlessly insensitive to ethnic minorities and members of the LGBTQ community. Perhaps more so than saying nothing at all. You will be setup to fail on a quarterly basis and then blamed for your lack of success. Colleagues disappear with no notification of them having left, the whole organization is built on a code of secrecy and/or burying heads in sand. The only way to be successful in this organization is to drink the Kool Aid and pretend that the delusional ravings of the senior leadership team make sense. In summary - Patsnap is perpetually trying to put a fresh coat of paint up, while the house is on fire.