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      Pax8

      Engaged Employer

      Pax8 reviews

      Started as a 5 Star rating and left as a 1 Star - Channel Account Manager Pax8 Employee Review

      1.0
      Dec 2, 2024
      Channel account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Peers you work with. The relationships I have built there I will have for the rest of my life. - Remote life is possible and they were happy to support your trips to Denver for training and team engagement. - This was like living in a Harvard Business review study. PAX8 checked every box I knew for creating and growing a new business. Very educational.

      Cons

      -This has been said before – a lot of bloat in middle management. I loved the work environment until mid/late 2023. -Team leads and managers really are not management material. -I had difficulty getting sales support from my manager and country lead. They were overloaded with other responsibilities. -Didn’t receive a pay raise for 2 years. So, that had been frozen, but no one told the employees. - Continual struggle for correct sales reporting. - The quota increases every quarter for the sales teams. This is psychologically demoralizing. Hey – thanks for hitting your quota so now we’re going to raise it every 3 months! -While I love any CRM system, PAX8 was overloading CAM’s with this daily routine in their salesforce system. - The open-door policy is no longer safe. Do not believe what you’re told by management. - Trainings and directives that are handed down from sales enablement team are not fully baked. There is a tendency to repeat the same sales strategy. -Good people are leaving and being replaced with datto reps. Which is ironic as they left Datto(Kaysea) due to its less than positive work environment.

      avatar
      Pax8 Response
      1y
      Thank you for taking the time to leave a review. We appreciate feedback even when it's challenging to hear. I regret the latter part of your time with us felt like such a decline in experience and left you with the impression that leadership does not care about people. We invest significantly in leadership training at all levels of the organisation and generally receive very positive scores in our employee engagement surveys about trust in direct managers and senior leadership. I acknowledge that our organisation has experienced growing pains with revenue tools and technology as we seek to realise our investment in marketplace growth and capitalise on the rapidly expanding market opportunity in cloud software. Our teams are working hard to improve the accuracy of reporting and set expectations on quota increases upfront. Thank you for your contribution to Pax8 over the last four years and I wish the best of luck with your next opportunity.

      Explore other reviews about Pax8

      5.0
      Apr 28, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pax8 is awesome! It's a very diverse culture both professionally and personality-wise and they care!

      Cons

      I really don't have any cons!

      avatar
      Pax8 Response
      1mo
      Thank you for taking time to leave a 5 star review! We're thrilled to hear that you're enjoying your time with us - we are equally thrilled to have you on the team!
      2.0
      Jun 3, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong individual contributors who are partner-centric. New office is nice for hybrid work.

      Cons

      What was once a strong culture has eroded significantly due to poor leadership, misaligned talent in key roles, and a chronic lack of strategic direction and communication. Tenure or relationships are rewarded over competence, and those at the top protect each other — even when decisions have negatively impacted the business and/or partners. People are treated as revenue-generating assets, not human beings. Leadership is so deeply disconnected from the real problems that have persisted for years.

      1
      avatar
      Pax8 Response
      1d
      Thank you for taking the time to share your feedback. We’re really pleased to hear that our people, partner focus, and hybrid workspace stood out positively for you—these remain core to who we are. We also recognise that maintaining a strong culture as we grow takes ongoing focus. We continue to invest in strengthening leadership capability, improving how we communicate and align on strategy, and creating more consistent ways for feedback to be heard and acted on across the business. We know there’s always more to do in these areas, and insights like this play an important role in helping us improve and we hope you took time to share this feedback internally via leadership or our anonymous channels whilst you worked with us. We appreciate you sharing your experience and wish you all the best for the future.
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