Awesome first place to work! - Associate Software Engineer Pendo Employee Review

4.0
Oct 12, 2018
Recommend
CEO approval
Business Outlook

Pros

First and foremost, the people. People really seem to care about each other. People check in on me and listen when I'm having a bad day. Everyone loves to make each other smile - we have a great pun and joke culture here. As an employee straight out of college, I appreciate that management takes the time to give me advice and teach me things that I haven't had a chance to learn yet, instead of taking advantage of the lack of knowledge to, for example, get me to work on the weekend when I didn't need to or something. Life outside of work is not just talked about - everyone steps in to try to make it possible for each other. The amount of times I've seen someone on vacation told to "get off slack and go be with your family!" is awesome. Even when the person on vacation is upper management/incredibly knowledgeable, everyone steps in to try to make their vacation relaxing. On the engineering side, this shows up when someone has to stay up late due to a difficult on-call - others step in so that the original on-call person can sleep and rest. And since everyone is doing this kind of stuff for each other when necessary, life outside of work really becomes a reality for everyone. I also really like the work I'm doing. I get to work on performance problems in the backend of the product a lot, and I work with incredibly smart people. I've only been here a few months and I've had a ton of opportunities to learn from my teammates. And they've all been very patient with me as I get up to speed.

Cons

No 401k matching Company occasionally takes political stance without consulting opinion of employees.

Explore other reviews about Pendo

5.0
Mar 13, 2026
Recommend
CEO approval
Business Outlook

Pros

I've loved working at Pendo — the people are great, the company treats you well, and there's a lot of purpose & vision driving everything.

Cons

Challenging to maintain work-life balance at times.

1.0
Apr 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

a paycheck, health insurance and nice coworkers

Cons

The company is facing significant risk, with four executive departures in the past five months. While the culture was strong in earlier years, repeated layoffs and missed sales targets have eroded what once made the environment great. The executive team is a disaster. The CEO, also acting as CMO, cannot set or maintain a strategy and spends his time on internal projects while marketing collapses. The CFO, now COO and acting CRO, oversees all customer-facing functions with zero experience, laying off staff and driving a transformation doomed to fail. The CPO survives only as a cofounder and is widely disliked by his team. The CLO, now also CHRO, has never led HR. Leadership is fractured, roles are filled based on tenure or personal connections, and the company has lost focus, direction, and any real sense of purpose. Adding a second round of major layoffs within a year highlights misaligned priorities. They’re laying people off but just spent many millions to fly everyone in for CKO—they knew another RIF was coming but the CEO chose a party over keeping jobs. Constant shifts in strategy create confusion and stall execution. Promotions appear driven more by tenure and internal connections than by results. These patterns have led to leadership decisions that overlook experience and qualifications, weakening overall effectiveness. In some cases, individuals with minimal field experience are placed in senior roles, raising serious concerns about how leadership capability is assessed. Case in point is the recent layoffs and reorg that combined pre-sales and post-sales.

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