Hated it - Call Center Representative Performant Employee Review

2.0
Jul 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Work from home, and made good friends.

Cons

Vacation was not a lot of time, my boss was in my messages asking me personal things all the time when i would need time off, even ask what meds i took once, also when switching contractors had poor training and nothing done about it when we reached out to tell the boss that we were all getting different answers in what was supposed to be the same training, poor communication, anytime we spoke out in the chat about something we were shot down by our boss and told to just control what we can control

Explore other reviews about Performant

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of overtime available for extra pay

Cons

Lunch hours breaks management flexibility

4.0
Mar 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most colleagues were great however some legacy employees are difficult to collaborate with. Flexible schedule.

Cons

Limited pay raises. Lack of growth opportunities. Took a long time to get simple things addressed.

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