Performant Reviews | Glassdoor

Performant Reviews

Updated January 18, 2017
57 reviews

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Full-time Part-time

2.6
Star Star Star Star Star
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Lisa Im
22 Ratings

57 Employee Reviews

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Pros
  • It really is a different work environment then any other I've experienced (in 3 reviews)

  • Good employee benefits, good bonus pay (in 2 reviews)

Cons
  • Pay (No raises for years), Work Culture is very negative (in 7 reviews)

  • No new account same accounts being distributed among the group, hard to collect against (in 2 reviews)

More Pros and Cons

  1. "Nurse Auditor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Review Nurse Auditor in East Aurora, NY
    Former Employee - Medical Review Nurse Auditor in East Aurora, NY
    Recommends
    Positive Outlook

    I worked at Performant (More than 3 years)

    Pros

    Realistic quotas. Good work environment. Pleasant coworkers.

    Cons

    No 401K match, little paid time off

    Advice to Management

    Increase PTO , annual raises and 401K match to retain employees.


  2. Helpful (1)

    "Recovery Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Recovery Specialist in San Angelo, TX
    Former Employee - Recovery Specialist in San Angelo, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Performant full-time (More than 8 years)

    Pros

    You can make bonus depending on your collections expertise

    Cons

    Management has favorites and pick and choose who is going to bonus the most.

    Advice to Management

    Hire managers with manager experience.


  3. "management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Lathrop, CA
    Former Employee - Management in Lathrop, CA
    Recommends
    Positive Outlook

    I worked at Performant (More than 10 years)

    Pros

    Loved it there made good money

    Cons

    Stressful always want more alot of changes all the time

    Advice to Management

    Relax don't brow bear your employees


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  5. "10 years there"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Windsor, CA
    Former Employee - Project Manager in Windsor, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Performant (More than 10 years)

    Pros

    Coworkers at this company were very nice

    Cons

    Systems were out of date

    Advice to Management

    Managment should invest in better IT services and systems.


  6. "Good experience but far from ideal"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    Steady pay, experience, good people for the most part

    Cons

    Outdated software, Management issues, Not much advancement

    Advice to Management

    Please fix the real issues at hand and don't place blame on the people who work the hardest


  7. Helpful (1)

    "Worst decision of my life"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Follow Up Clerk III in Lathrop, CA
    Former Employee - Follow Up Clerk III in Lathrop, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Performant full-time (More than 3 years)

    Pros

    Work schedules are semi flexible

    Cons

    Wages are horrible/no raises management is mediocre at best

    Advice to Management

    Learn to listen to employees- they are the backbone of company


  8. Helpful (1)

    "Medical Review Nurse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Angelo, TX
    Former Employee - Anonymous Employee in San Angelo, TX
    Doesn't Recommend

    Pros

    Work from home. Gave bonuses then but I'm told they stopped those.

    Cons

    Micromanagement. Poorly organized. Poor communication to remote workers.


  9. "Performant Financial Corp."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Livermore, CA
    Former Employee - Anonymous Employee in Livermore, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Performant full-time (More than 5 years)

    Pros

    Ability to control own commission check.

    Cons

    Dealing with uneasy borrowers and debtors.


  10. "IT"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    No positive thing about this company.

    Cons

    No salary raise
    No promotions
    No new technologies. Still using 35 yrs old applications.
    Managers don't share the knowledge, because of job security.
    New management are keeping new people happy and don't bother about senior employees. Just they want them to leave the company.


  11. "No growth here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Livermore, CA
    Former Employee - Anonymous Employee in Livermore, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Performant full-time (More than 5 years)

    Pros

    Manager was easy going so we had good perks

    Cons

    Where do I begin:
    *No raises
    *HR is unprofessional
    *No growth
    * Boring company (no fun events)
    *Company is cheap
    * They won't let you transfer to other dept for new opportunities



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