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      Pets Best

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      Pets Best reviews

      Great benefits, but communication needs improvement - Anonymous employee Pets Best Employee Review

      3.0
      Aug 22, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Clear onboarding with helpful resources and supportive access to licensing. Good benefits and competitive pay. Flexible work schedule and supportive team culture (for remote setups).

      Cons

      Management communication is inconsistent and opaque. Frequent process changes without coordination across departments causes stress. Advancement opportunities are limited, particularly since leaving the previous ownership.

      Explore other reviews about Pets Best

      5.0
      May 4, 2025
      Customer escalations specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible remote environment. Friendly and productive workplace.

      Cons

      There are no cons to working at Pets Best.

      3.0
      Oct 26, 2025
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote Good PTO vacation Good holiday Some overtime

      Cons

      Awful quality expectations Metrics get more difficult

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