Ran its course - Principal Technical Consultant Pivotree Employee Review

4.0
Feb 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Was a great little e-commerce hosting company that did very well for its customers and itself for about 10 years.

Cons

Canadian management and inter office politics ruined the company in response to market conditions, in spite of support from the US government with COVID PPP funds and a booming e-commerce economy during COVID. Many people and most of their experienced non-Canadian leadership left or were let go in 2021.

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Pivotree Response
3y
Thanks for taking the time to share your experience with us. We actively work on creating a space where our employees can thrive. We are sorry to hear that you did not enjoy some aspects of your experience. We strive to provide a positive workplace culture and take your input seriously. As you may know after the recent M & A activities where we joined forces with two other organizations, we have been working hard on the integration process keeping the culture we want to build here at Pivotree front and centre. As a result of that, we completed the 'One Pivotree' initiative where we created an organizational structure that was aligned to our vision of 'Frictionless Commerce'. Our objective here was to provide clarity and alignment for our leaders and employees and to help us enhance our effectiveness as an organization. If you are open to sharing specific details about your experience, please don’t hesitate to reach out at feedback@pivotree.com. We would be happy to circulate your thoughts with the management team and see what we could do better in the future.

Explore other reviews about Pivotree

5.0
Nov 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Highly Technical environment and great place to work

Cons

Dont have any cons at this time

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Pivotree Response
2y
Thank you for sharing your positive experience. We are glad to hear you enjoy the work environment and culture. You have the opportunity to work with various technologies so you can learn and develop new skills.
1.0
Aug 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Great benefits, nice teams to work with

Cons

No upward mobility, no support from corporate teams on difficult clients, laying off tons of American team members. Seems to be outsourcing everything to India. Hires American workers, but upper management doesn't seem to understand how the benefits work in the US.

1
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