Fast Paced but Great Management - Lead Patient Service Representative Premier Radiology Employee Review

•Pay could be higher to match the volume clinics see •Communications between the front and techs could be improved •Staff shortages occur frequently which makes it difficult to balance the Volume of patients with limited floats to help •Can be stressful between ensuring patients are check in accordingly, authorizations are obtained, insurance is verified, taking calls for scheduling, and managing incoming patients to be contacted for scheduling. •Between the Patient service rep responsibilities and assisting scheduling department throughout the day leaves no down time to complete additional tasks.