Love the company and the culture - Customer Success Manager PriceLabs Employee Review

5.0
Oct 20, 2021
Recommend
CEO approval
Business Outlook

Pros

The company is filled with talented and smart people working on a great product that shows when customers talk really highly of it. Not just that, the people are really great, smart and have created a really healthy remote-first culture which allows you to invest time in your own life. There are a ton of pros to list so this list may be too short. All in all, if you're getting an offer from PriceLabs, go for it!

Cons

No Cons as such. The feedback system is great and they genuinely are passionate about customer service which is evident in their being

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PriceLabs Response
10mo
Hi, Thank you for sharing your thoughtful feedback. We apologize for the delayed response to your review. We’re thrilled to hear that you value the talented team, the product, and the healthy remote-first culture at PriceLabs. It’s especially encouraging to know that our commitment to customer service and open feedback has had a positive impact on your experience. We truly appreciate your kind words and contributions and wish you success and happiness in all that you do. Best regards, Team PriceLabs

Explore other reviews about PriceLabs

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great community, fun workplace and workmates

Cons

Everything is good so far!

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PriceLabs Response
3w
Hi, Thank you for the kind words! We're especially happy to hear that the people and community stood out - because that's honestly our favorite part too. From Slack banter and virtual hangouts to solving real customer challenges together, it's the people who make PriceLabs what it is. We're glad your internship experience has been a positive one so far, and we're looking forward to many more fun conversations, learning moments, and wins ahead. Thanks for being part of the journey! Warm regards, Team PriceLabs
5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

High-trust, autonomous WFH environment. Incredible cross-departmental support and teamwork. Global culture provides constant personal development. Fair compensation, great benefits, and value-driven leadership.

Cons

Time zone differences can slow down scheduling and response times. Yearly meetups are great, but more frequent face-to-face interaction is missed.

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PriceLabs Response
2mo
Hi, Thank you for taking the time to share such a thoughtful review. We’re really glad to hear that you’ve had a positive experience with the high-trust, autonomous, remote work environment and the strong cross-functional collaboration. It’s especially meaningful to know that our global culture and focus on personal growth are resonating, along with our efforts to ensure fair compensation and benefits. We also appreciate your candid feedback around time zone challenges and the desire for more frequent in-person interactions. As a globally distributed team, this is something we’re continuously working to improve - whether through better async practices, more overlap-friendly scheduling, and creating additional touchpoints for teams to engage and collaborate more closely. Thanks again for sharing your experience - it helps us keep building a workplace that truly supports our team! Warm regards, Team PriceLabs
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