Love the company and the culture - Customer Success Manager PriceLabs Employee Review

5.0
Oct 20, 2021
Recommend
CEO approval
Business Outlook

Pros

The company is filled with talented and smart people working on a great product that shows when customers talk really highly of it. Not just that, the people are really great, smart and have created a really healthy remote-first culture which allows you to invest time in your own life. There are a ton of pros to list so this list may be too short. All in all, if you're getting an offer from PriceLabs, go for it!

Cons

No Cons as such. The feedback system is great and they genuinely are passionate about customer service which is evident in their being

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PriceLabs Response
9mo
Hi, Thank you for sharing your thoughtful feedback. We apologize for the delayed response to your review. We’re thrilled to hear that you value the talented team, the product, and the healthy remote-first culture at PriceLabs. It’s especially encouraging to know that our commitment to customer service and open feedback has had a positive impact on your experience. We truly appreciate your kind words and contributions and wish you success and happiness in all that you do. Best regards, Team PriceLabs

Explore other reviews about PriceLabs

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

High-trust, autonomous WFH environment. Incredible cross-departmental support and teamwork. Global culture provides constant personal development. Fair compensation, great benefits, and value-driven leadership.

Cons

Time zone differences can slow down scheduling and response times. Yearly meetups are great, but more frequent face-to-face interaction is missed.

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PriceLabs Response
1mo
Hi, Thank you for taking the time to share such a thoughtful review. We’re really glad to hear that you’ve had a positive experience with the high-trust, autonomous, remote work environment and the strong cross-functional collaboration. It’s especially meaningful to know that our global culture and focus on personal growth are resonating, along with our efforts to ensure fair compensation and benefits. We also appreciate your candid feedback around time zone challenges and the desire for more frequent in-person interactions. As a globally distributed team, this is something we’re continuously working to improve - whether through better async practices, more overlap-friendly scheduling, and creating additional touchpoints for teams to engage and collaborate more closely. Thanks again for sharing your experience - it helps us keep building a workplace that truly supports our team! Warm regards, Team PriceLabs
5.0
Dec 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Interesting work. Great leadership. Dedicated to customer service

Cons

Nothing to add right now

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PriceLabs Response
9mo
Hi, Thank you for taking the time to share your experience with us. We apologize for the late response to your review. We’re delighted to hear that you’ve found the work engaging and meaningful, and that our leadership and customer-first approach have resonated with you. Creating an environment where our team can thrive while making a real impact for our customers is something we deeply value. We truly appreciate your feedback and are glad to have you as part of the PriceLabs journey. Wishing you continued success and growth with us! Best regards, Team PriceLabs
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