Best place for career growth & opportunities! - Customer Success Manager (CSM) Primer Employee Review

5.0
Aug 1, 2022
Recommend
CEO approval
Business Outlook

Pros

- human company with employees & managers that care about people more than numbers - real career path available to anyone who wants to grow & develop - full of dynamic, lively, friendly and motivated people - five star employee benefits - great collaboration across teams, no politics

Cons

- fast-paced hypergrowth environment is not for everyone

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Primer Response
3y
Thank you for taking the time to leave us a review about your experience at Primer. As you know, innovation is at the heart of Primer, we are constantly rethinking stuff and adjusting if there's a need. Feedback is our data, and we will use it to evolve and set ourselves up for continued success in the future. Team People

Explore other reviews about Primer

5.0
Dec 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Pay and flexibilty are great

Cons

new start up that is very inconsistant

1
1.0
Jan 30, 2023
Recommend
CEO approval
Business Outlook

Pros

This could have been a cool company. It's a smart product, thoguh not as innovative and unqiue as the founders think it is. Things that were advertised when I was hired like putting their people first, valuing differing opinions and new ideas, were a farce.

Cons

One of the Founders talks so condescendingly to his employees even publicly on slack that it’s alarming. Everyone is afraid to stand up to him so managers, and directors are all just yes men. Maybe the company wouldn’t be going down the tubes if they had listened to employees who were boots on the ground everyday and brought in more unique experiences than one entitled over-educated and pompous Frenchman. Micromanaging was EXCESSIVE at this company, if you don’t trust your employees, what are you doing?

31
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Primer Response
3y
Thank you for your review and for bringing these concerns to our attention. We are constantly striving to ensure that our employees are heard and valued at Primer, so it’s disappointing that you feel you have not had this experience. Innovation is at the heart of everything we do. We are constantly reviewing how we can gather feedback from Primigo’s and action their ideas, as well as ensuring that the well-being and needs of our employees are a top priority, past and present. Our co-founders, and all of us here at Primer, take how we communicate with each other very seriously. We're disappointed to hear your concerns and we have relayed your feedback. We are extremely grateful to you and all employees who played a part in current Primer's success and wish you all the best in your future endeavours. Thanks again for taking the time to leave a review with us, your feedback is greatly appreciated.
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