A company that seems like they care at first glance - Field Service Engineer ProAutomated Employee Review

3.0
Apr 9, 2022
Recommend
CEO approval
Business Outlook

Pros

This company has a great culture that makes you feel included, even when far apart in various cities and states. They offer a good health benefits package. They provide all the job training in the beginning, regardless of experience in the field.

Cons

They do not count lunch break hours in daily totals, so if they try to persuade you with an overtime bonus, chances are you won't ever hit overtime according to their current overtime polity. (which changed to be worse for employees during my time of employment) They are trying to grow so rapidly that their policies are constantly changing and it's as if they can't keep up with the growth in order to keep happy employees. They hire engineers out of college to do a "technician" level job and pay less because of it.

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ProAutomated Response
4y
Thank you for your review - I am happy you feel our inclusive culture, and the camaraderie that comes with it. We make a huge investment in bringing our team together several times throughout the year. In addition, we put a lot of effort into providing a good health benefits package that is best for what the team needs. You are correct, we recently made the correction to not count lunch breaks 30+ minutes in daily totals (as the law states). While we are growing rapidly, I can ensure you caring for our team members is always at the forefront of decisions we make. However, we can and are making improvements on how to better communicate updates.

Explore other reviews about ProAutomated

5.0
Mar 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent culture Great travel benefits

Cons

Travel can be demanding after some time

4.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

You get to work on some great projects and the camaraderie is definitely there.

Cons

Extensive travel and sometimes projects are so new you have to figure things out to get through the hiccups. Also, getting let go because of the Covid Pandemic.

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