Pros
ProPay and it’s parent company TSYS truly cares about their employees and genuinely wants them to succeed. At least once per year a company wide survey is sent out to get the honest feedback from their employees, and actively work to implement changes for the areas that rank the lowest. ProPay/TSYS has the best work/life balance of any company I’ve ever worked with. On number ours occasions I have seen first hand the company’s willingness to support their employees when extenuating circumstances come up, if the employee or a family member is sick they will work with you, you just need to communicate what is going on and don’t abuse the freedom given to you. If an employee is underperforming, they provide improvement plans which are worked out with the employee, and they are given the tools and support they need to be able to succeed if that is what the employee wants. I have seen managers fight for their employee to give them what they deserve, and have played an active role in increasing wages, and providing career development. A large percentage of jobs are filled by internal candidates and moving them up into amazing careers.
Cons
The finance industry comes with a lot of red tape. Sometimes it takes longer to implement changes than people would like, but there are regulations that have to be met and it is understandable.