Nice company and culture but need thick skin - Sales Executive Protect Line Employee Review

4.0
May 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Caring company and staff - a fun environment

Cons

If you’re not extremely money motivated it can take its toll - hours are long

avatar
Protect Line Response
1y
Thank you so much for taking the time to leave us a review. We are so pleased to hear that you enjoyed your time at Protect Line. We're delighted to hear that you found the people to be caring as Care is one of our core values. Creating an environment where people feel valued, supported and heard is something that is incredibly important to us. You mention the word “fun” when referring to our environment – we agree with you. We aim for our sales environment here to be fun and focused – after all, you spend a long time at work! Working in sales is certainly not an easy feat and we know to be successful, you have to be a motivated, driven individual as this is what will keep you going through the more challenging times. Whilst sales is a great career for those who are money motivated, due to the uncapped commission, we have found that not everyone who works in sales puts money as their number one priority. That being said, they will still have other motivators and drivers to keep them going. You mention that there are long hours here. It’s hard to know what your personal experience is but we have made a targeted effort to review working hours and have reduced the finish time of standard contracts. We also offer part time hours and a range of flexible working which we can tailor dependant on what you are looking for. Some people do choose to stay beyond their hours if they have a customer who they want to help and /or they simply choose to work on. Thank you so much again for taking the time to share your experience with

Explore other reviews about Protect Line

4.0
Jul 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay was ok, targets high

Cons

Working hours weren’t the greatest

avatar
Protect Line Response
2d
Thank you so much for taking the time to leave us a review. We're pleased to hear that you felt our pay and earning potential were positive aspects of your role. As a sales organisation, we understand that targets can feel demanding at times, but they are designed to be both achievable and realistic. Supporting our people to be successful is really important to us, which is why we continue to invest in training, coaching and development, and have introduced staggered targets for new starters to help them build confidence and settle into their role. We're also sorry to hear that you felt the working hours weren't the greatest. While it's difficult to know the specifics of your experience, we have made a conscious effort over recent years to review our working patterns and improve work-life balance. This has included reducing the finish time of our standard contracts, alongside offering part-time and flexible working options wherever possible. Some colleagues do choose to work beyond their contracted hours, whether that's to support a customer or maximise their earning potential, but this is very much a personal choice. We really appreciate you taking the time to share your perspective. Feedback like this helps us continue to improve, and we wish you every success in the future.
2.0
Feb 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Okay salary, they train well, if you're not in sales you'll probably like working here

Cons

If you are in sales find somewhere else, it's miserable. As soon as you leave training, it become apparent how poor the job is and the sales management that work there. Major power trips and fakeness, couldn't leave soon enough. They have a staff turnover that would make your eyes water

avatar
Protect Line Response
3mo
Thank you so much for taking the time to leave us a review. We’re really pleased to hear that you felt supported during training and found the salary and training opportunities positive. At the same time, we’re genuinely sorry to hear that your experience in a sales role didn’t meet your expectations. We take feedback around management approach, transparency, and environment very seriously. Sales roles can be fast paced and high pressure, and creating a culture that feels genuine, supportive, and fair is something we continually strive for. You’ve mentioned turnover, which is something we’re open about as a business. As a sales led organisation with a relatively early career demographic, we do expect a degree of natural movement, particularly in roles that suit people for a certain stage of their career. Our focus has always been on providing strong training, development, and progression during someone’s time with us - whether that leads to progression internally or prepares them for their next step with greater skills and experience than when they joined. We’re also proud that many of our sales executives and leaders have been with us for over 10 years, and our overall attrition has been trending in the right direction year on year. We really appreciate you sharing your honest perspective. If you’d be open to discussing your experience in more detail or offering specific suggestions, we’d genuinely welcome that conversation. We wish you all the very best in your next role.
See reviews by: Helpful|Rating|Date|All