Cost Cutting & Declining Benefits - Client Relationship Manager QA Employee Review

2.0
Nov 26, 2025
Recommend
CEO approval
Business Outlook

Pros

• Apprenticeships side of the business is performing well. • Historically, incentives like Club 110 were strong (though now at risk).

Cons

• Christmas parties scrapped across the entire business due to poor sales on the learning side, even though other departments are performing well. Support teams (IT, learner services, tutors, coaches, Finance) unfairly penalised for issues outside their control. • Pay rises and promotions frozen company-wide due to poor sales. • Expenses severely limited, making it difficult to visit and support clients effectively. • Management constantly pushes for increased pipeline and forecasts without offering meaningful guidance or support. • Very limited training opportunities - ironic for a business that specialises in training. • Company pension is the bare minimum. • Poor management of teams spread across multiple office locations, leading to low morale and weak communication. • Club 110 (trips to places like Ibiza, Vegas, and Barcelona for high performers) has not been announced this year, suggesting it’s likely scrapped - another removed benefit. • Daily sales-chasing calls from management add pressure without adding value. • Cost cutting does not seem to apply to the C-Suite, with the CEO frequently flying to the USA, Switzerland, and Germany - trips that could have easily funded several Christmas parties.

Explore other reviews about QA

5.0
Mar 13, 2026
Recommend
CEO approval
Business Outlook

Pros

good company helpful colleagues managers

Cons

nothing to say about this company

1.0
Aug 24, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The skills platform developed by the former Cloud Academy team was innovative and well-received by customers.

Cons

Since my voluntary departure, the company has proven to be unreliable and somewhat cagey. Under the terms of their articles of association and ISD, they had 12 months to repurchase my preferred shares. Nearly 18 months have passed, and they refuse to repurchase my shares or communicate any reasons for the delay. One might conclude that they are dealing with financial difficulties.

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