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      Conformity over Competence - Account Manager Qodea Employee Review

      1.0
      May 29, 2020
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - When things are going well the benefits are great, including private healthcare and "Unlimited" holidays. - There are some great people working for CTS who are always happy to help you out. - The business offers a great deal of flexibility including regular home working.

      Cons

      - Management. There have been far too many senior management/board level changes in the past 18 months. This constant uncertainty and change is troublesome for most employees and is not conducive to growth and/or job satisfaction. - Staff turnover is extremely high as employees who does not conform to management's views are effectively managed out of the business. This only feeds the God Complex that certain board members seem to have developed. - Hard working members of staff are never rewarded appropriately and are consistently weighed down by the incompetence of some of their colleagues. This is a historic problem that's been ongoing for the last 4 years.

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      Beyond Response
      5y
      Thanks for your feedback, and apologies that it's taken us a while to respond. We're glad you enjoyed our benefits whilst you were with us and you're right, our people are always happy to help! We understand your comments about the management changes; unfortunately, we did go through a period of high change in 2019 but we're happy to say that we've now got a great leadership team and a clear direction! Our employee turnover has also dropped too since we got ourselves into shape with an average of 2.9% turnover (down from 4.2% we must say...) So hopefully you'll reconsider us one day. We truly fail fast and try to encourage the same of our employees!

      Explore other reviews about Qodea

      5.0
      Jun 24, 2026
      Client director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team!! The collaboration and support to ensure customer success is outstanding. The customer is always first culture rings loud from top down. The culture is fun, hard and smart working and family supportive. The future is so bright and opportunity immense.

      Cons

      We’re growing very fast and several companies came together at once. Growing pains are both a great thing and a challenge. Backend processes will get addressed.

      5.0
      Jun 22, 2026
      Strategic alliances and partnership leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      - The team here is collaborative and genuinely cares about each other. Management is approachable and encourages open communication. - With the recent acquisitions and all of the integrations necessary to merge resources and priorities -- they are open to all feedback and take it seriously. I feel like it's a team effort. - I am a relatively new hire, and I truly believe there is no ceiling to the impact one person can make to the success of the organization. I believe each persons experience is valued and it is recognized.

      Cons

      - Processes are constantly evolving as the company scales, which sometimes means adapting to changes in workflow.

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