Overall good - Memberline Consultant RACV Employee Review

4.0
Aug 6, 2025
Recommend
CEO approval
Business Outlook

Pros

- Very warm and accepting work culture. - Easily approachable for other managers and departments and can switch roles internally after certain time period. - Nice staff benefits that can match the work difficulty - A lot of support not just from your team but from other members/managers from other teams too.

Cons

- If you do not enjoy call centre work, then of course, this job may not be for you. - There will be rough days but there is support.

Explore other reviews about RACV

4.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

RACV pays well, offers generous employee discounts across its insurance and leisure products, and is financially stable with a genuine respect for work-life balance. As with most organisations, your experience will ultimately hinge on your division leader and direct manager. The majority of senior leaders are smart, respectful, and genuinely care about their teams — though a minority will put their own ambitions ahead of the people they're supposed to serve.

Cons

Like many large organisations, RACV's scale comes with real constraints. High overheads, accumulated tech debt, and rooms full of 50+ stakeholders can make innovation feel like swimming upstream. Decision-making is slow, and with senior leaders holding strong opinions, employees can find it easier to follow orders than fight for new ideas. Resources naturally flow toward the top organisational priorities — which means some parts of the business are left to make do with less.

5.0
May 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Free gym - Modern city office with coffee machines etc. - Supportive environment - Flexible working (3 days in office) - Good benefits

Cons

- Red tape/slow processes - 0% BAC policy

See reviews by: Helpful|Rating|Date|All