Senior Management's Myopic Vision - Anonymous employee ROSnet Employee Review

1.0
Oct 28, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

ROSnet has been successful in spite of the management at the company. Their product is outstanding and they are very responsive to their customers' needs.

Cons

Departmental leaders tended to engage in backstabbing (which was actually encouraged by the Founders via their lack of engagement to address the issues), unrealistic expectations of deliverables and timelines which resulted in less than ideal solutions, lack of a clear vision from the top other than "we want 'cool stuff'!" No real strategy outside of bring on more clients and increase the revenue stream. Hours are long, you never really know where you stand or how you're doing as the Founder of the company tends to vacillate between extremely happy to irrationally upset - you never know which side you are going to get. Frequently, the Founder simply exploded in meetings because "things weren't getting done" yet the tactical priorities set last week (for this week) were being addressed - the teams just weren't working on the new #1 priorities that came into his inbox that morning and that weren't yet communicated down to the teams. This, in a nutshell, is a normal day at ROSnet. The clients were always kept in the dark regarding why certain things weren't getting accomplished that they were requesting. From the clients' standpoint, ROSnet (and the team) wasn't meeting their needs but, in fact, ROSnet was deploying their resources to focus on on-boarding new clients and meeting the bare minimum of existing clients' needs. Only when a "big client" threatened to leave ROSnet's subscription did resources get shuffled - then it was a fire drill to make the client happy. I would not recommend that anyone consider working for ROSnet until existing Senior Leadership changes.

Explore other reviews about ROSnet

5.0
Oct 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Pay, environment, work life balance, management, PTO

Cons

Schedules based on seniority, open 24/7 so you have to have open availability, must work one weekend day

3.0
Dec 10, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work, small team, flexibility

Cons

Leadership, pay, and benefits could be better.

1
See reviews by: Helpful|Rating|Date|All