ROSnet reviews

4.0

86% would recommend to a friend

(26 total reviews)

Maggie Peters

62% approve of CEO

92% positive business outlook

ROSnet has an employee rating of 4.0 out of 5 stars, based on 26 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ROSnet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

26 reviews
2.0
Jul 11, 2013
Recommend
CEO approval
Business Outlook

Pros

Developers are allowed to work from home one day a week after their probation period. Some developers get special treatment and get two days. I was able to attend a conference, which was nice. Some of the in-house tools are nice and save you time with some routine tasks.

Cons

The high-strung nature of the work environment at this company begins with the 45-hour work week. It's certainly unusual for a full-time position. Typically a full-time position at most companies is 40 hours per week. Occasional overtime is OK. It happens. But here overtime is mandatory. With that in mind, in the nine-hour work day, as a web developer, you are expected to dedicate 7 hours to pure programming. The other 2 hours are considered your unproductive time, which includes things like bathroom breaks, smoke breaks, and the like. There is a catch, though, and this is where it gets a bit unreasonable, to put it lightly. Things like meetings and activities associated with programming aren't counted toward your productive 7 hours. Things like reviewing documentation and tasks aren't counted either. You see where this is going. Unless you are willing to work even longer hours, you are not going to hit that 7 hour mark of pure development (i.e. typing on the keyboard) per day. Thus, you are going to be under-performing all the time. Additionally, the production support developers bear a heavy load at this company. They have to assist Quality Assurance staff as well as Business Analysts to an unacceptable degree, in my opinion. Developers are the only people who have a real measurable deliverable. So if the Business Analysts do a poor job and essentially delay development, it's the job of the developer to make everything right. This is another reason that you will find yourself under-performing, because you will have emergencies all the time. Emergencies occur frequently due to other staff members' poor performance, but, like stated before, the developer is in the spotlight and has to make it right. I think it's an unfair practice. There has been a very, very high turnover rate at this company, and there is a reason for that. The owners of this company come from the restaurant industry and are used to dealing with disposable labor. The same practice should not be applied to people with advanced degrees, who spent years in school honing their problem-solving and technology skills. It's expensive to find good professionals, but this company must think otherwise. It doesn't have much respect for intellectuals. In a way, it's a sweatshop, and if you are not willing to go along with it, then you are out.

1.0
Oct 28, 2013

Senior Management's Myopic Vision

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

ROSnet has been successful in spite of the management at the company. Their product is outstanding and they are very responsive to their customers' needs.

Cons

Departmental leaders tended to engage in backstabbing (which was actually encouraged by the Founders via their lack of engagement to address the issues), unrealistic expectations of deliverables and timelines which resulted in less than ideal solutions, lack of a clear vision from the top other than "we want 'cool stuff'!" No real strategy outside of bring on more clients and increase the revenue stream. Hours are long, you never really know where you stand or how you're doing as the Founder of the company tends to vacillate between extremely happy to irrationally upset - you never know which side you are going to get. Frequently, the Founder simply exploded in meetings because "things weren't getting done" yet the tactical priorities set last week (for this week) were being addressed - the teams just weren't working on the new #1 priorities that came into his inbox that morning and that weren't yet communicated down to the teams. This, in a nutshell, is a normal day at ROSnet. The clients were always kept in the dark regarding why certain things weren't getting accomplished that they were requesting. From the clients' standpoint, ROSnet (and the team) wasn't meeting their needs but, in fact, ROSnet was deploying their resources to focus on on-boarding new clients and meeting the bare minimum of existing clients' needs. Only when a "big client" threatened to leave ROSnet's subscription did resources get shuffled - then it was a fire drill to make the client happy. I would not recommend that anyone consider working for ROSnet until existing Senior Leadership changes.

1.0
Feb 9, 2019

Not All It’s Cracked Up To Be.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Secure & safe work environment Endless snacks & drinks.

Cons

In the interview they rope you in with false hopes and really sell you on the job. Once you start the job you quickly realize that leadership & management does not care as much as they say. Be prepared to not have much guidance. You will also be let go for no reason, no warning or no write up. If you’re your looking for an outgoing group I don’t recommend this company at all.

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Glassdoor has 26 ROSnet reviews submitted anonymously by ROSnet employees. Read employee reviews and ratings on Glassdoor to decide if ROSnet is right for you.