Goede werkgever - Medewerker Klantenservice RWE Employee Review

Good company culture, flexible working

Limited upward mobility, poor business fundamentals

I wish I could say at least pay

The company’s bonus structure can be discouraging, as employees may lose bonus eligibility or have bonuses reduced when taking certain types of leave, including maternity leave. There have also been concerns regarding workplace culture and leadership accountability. Employees have witnessed instances where colleagues were spoken to in an unprofessional or disrespectful manner, and it often felt that concerns were not addressed until significant escalation occurred. Additionally, there appears to be a disconnect between upper management and the day-to-day realities of the teams they oversee. In some cases, leaders lack direct experience in the functions they manage, which can create challenges in decision-making and resource allocation. Career progression is another area of concern. Employees are frequently asked to perform responsibilities associated with higher-level positions without receiving corresponding title changes, promotions, or compensation adjustments. This can lead to frustration and concerns about fair recognition of contributions.