This is the place for you if you enjoy high stress, low pay, and horrible management - Client Service Representative ReEmployability Employee Review

1.0
Jul 12, 2021
Recommend
CEO approval
Business Outlook

Pros

The people you work with.

Cons

It’s so gross here. The CEO puts on a disgusting facade and pretends to be philanthropic to take a picture and post it on social media or have an article written about her that she will proudly post on the wall leading to her office. If you get the “Starfish Award” quarterly, you get to take a picture with her and get it framed to put on your desk. Gross and narcissistic. Management reminds me of a high school clique and is the Regina George of the whole office, haha! Pay is insanely low for the amount of stress and tears you cry every day. Management will let clients talk to you in the most condescending way, “because that’s just how it is and they give us money.” You just have to deal with it. Management also loves to throw you under the bus for everything, as long as they look good and provide “coaching” to the person who is in a situation out of their control. Your mental health does not matter to management even though they love posting in May about Mental Health Awareness Month. It’s pretty comical! Pretty sure most of the positive reviews here are from upper management trying to keep their rating up. This place is definitely NOT the best place to work at. HR is a joke, too. She definitely likes to pretend she will advocate for you, but in reality, she could care less since her job is secure. Management claims to care, but they most definitely do not care about their employees as humans. If you’re a petty high schooler mentally, you’ll fit in great and probably get promoted! If you’re a good person here, there’s no room for growth. Enjoy making $15-$16 an hour forever. Just be prepared for low pay, high stress, management being adamant that you don’t get overtime unless they approve it, and the cute little high school whispers that management tries to conceal when they’re right by you. 😂😂😂 You can literally hear everything in this office.

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ReEmployability Response
4y
We appreciate the feedback. It’s disappointing to learn that your experience with your Manager was not as positive as it should have been. We agree that it is important to listen to and care about our people. We value each and every one as individuals and for their contribution in achieving our mission. As such, we take our employees’ feedback to heart because we’re committed to creating a great place to work. With regard to your sentiment toward the CEO, Debra’s involvement with philanthropy is extensive. In addition to founding ReEmployAbility which provides volunteers to thousands of nonprofit organizations across the country, she service on the executive board of The Spring of Tampa Bay, is active in her local church, supports HOPE (Hillsborough Organization for Progress and Equality) and The Hereos Journey Foundation. ReEmployAbility is a collaborative, fast-paced environment. We provide ongoing training and small teams in our Service Department to enable our staff to handle their caseloads with all the assistance and resources they may require. Our compensation package is competitive and we regularly survey the Tampa Bay area employment market and adjust compensation and benefits to remain competitive. In addition, we’re committed to providing work-life balance and offer resources such as our Employee Assistance Program, and benefits such as Paid Time Off, Holidays, Floating Holidays, flextime, and some remote work options to support this effort. We wish you success in your future endeavors.

Explore other reviews about ReEmployability

5.0
Jun 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I’ve really enjoyed my time here. The culture is friendly and collaborative, and people genuinely try to help each other out. Leadership is easy to talk to and seems to care about employees, which goes a long way. One of the best parts is the work-life balance — there’s a good amount of flexibility, and it feels like the company trusts you to get your work done without micromanaging. The team I’ve worked with has been supportive and easy to get along with. There are also solid opportunities to learn and grow, and feedback doesn’t just disappear into a void — it’s actually considered. Friendly, supportive team Good work-life balance Approachable leadership Room to grow

Cons

Some processes could be smoother Growth can depend on the team

4.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

* REA's mission gives me a sense of pride and motivation * Supporting injured workers and making a positive impact * Team environment is collaborative, supportive and friendly *Leadership makes a genuine effort to build a good workplace ad is open to feedback *Opportunities to get involved in other projects and make meaningful contributions * Work-life balance is generally good, and people want each other to succeed

Cons

* As the company grows, some processes are still evolving and can feel a bit unclear at times * Some teams could benefit from more structured communication or updated process changes

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ReEmployability Response
4mo
Thank you for taking the time to share such a thoughtful review. We are truly grateful to hear that our mission, culture, and collaborative environment have made a positive impact on your experience at ReEmployAbility. Knowing that our work continues to inspire and motivate our team is something we take great pride in. I’m especially glad to hear that you feel supported, encouraged to get involved in meaningful projects, and able to maintain a healthy work–life balance. We also appreciate your constructive feedback regarding evolving processes and communication as the company grows. As with any expanding organization, continuous improvement is essential, and insights from employees like you help guide that progress. We remain committed to strengthening clarity, communication, and development opportunities across all teams. Thank you again for your kind words and for your contributions to our culture and mission. We’re grateful to have you on the team and will continue working hard to protect and enhance the supportive environment you value as we grow. Take care, Crystal
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