Most unorganised place I've ever worked. - Customer Support Agent ResQ Employee Review

1.0
Mar 29, 2021
Recommend
CEO approval
Business Outlook

Pros

Working from home, great set of team members in my first team.

Cons

Too many team splits, too many rule changes, you can't log in from break early or late (has to be dead on time), you get no recognition and nothing is good enough. Different TLs tell you different things, very unorganised, it seems like nobody knows what's meant to be happening. You get little to no help if you ask a question while you're on a call, you get told to check FAQs then ignored. People don't seem to last long at this place. You rarely get incentives unless you hound the TLs and management.

Explore other reviews about ResQ

5.0
Feb 27, 2021
Recommend
CEO approval
Business Outlook

Pros

Hours where fair. Overtime is offered, not really pushed. Pay is great.

Cons

Can't think of any so far?

2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good wage,some great staff,great cafeteria.

Cons

Commission gets taken off you all the time,no mental health support and holidays are hard to book off

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