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Resident Interface

Is this your company?

One of a kind collection agency! - Operations Manager Resident Interface Employee Review

5.0
Apr 29, 2014
Recommend
CEO approval
Business Outlook

Pros

The company truly cares about its employees. Most collections agencies get a bad rap in this area, but HWI goes above and beyond. We have employee only functions, employee plus family functions, we volunteer in the community to give back.... we try to include everyone. The compensation packages are very comparable to others in the industry, and in most instances better.

Cons

For line employees, the normal challenges of being required to be on the phone all day definitely exist.

Explore other reviews about Resident Interface

5.0
Apr 20, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Supportive work environment; Team work atmosphere; Priority on promoting positive employee morale; Staff make an effort to be courteous to one another and clients; Flexible schedule contributes to positive work life balance; Positive work environment; Management is very supportive; Office is kept neat and clean

Cons

Some staff need more training on how to communicate effectively which would improve the quality, and quantity of work and productivity

1.0
Dec 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Good people and nice walking area

Cons

Insanely high goals and when you get commission check that you get all of it. No communication, sales being stolen and given to the " house" or to other reps they like better

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