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Retail Lockbox

Is this your company?

Get some entry level experience, then get out! - Production Retail Lockbox Employee Review

1.0
May 22, 2015
Recommend
CEO approval
Business Outlook

Pros

- Very casual atmosphere - Easy to get hired - Early hours (great for students) - Non-management employees can be really good to work with As a production floor employee, this was a good entry level office job. It gave me enough office experience to get a much better position, but I regret sticking around for as long as I did.

Cons

- Horribly managed - Non-existent company culture - Production wages aren't competitive and are subject to freeze - Backstabbing, toxic environment encouraged I didn't receive a wage increase for almost three years despite exemplary reviews. The leadership at RLI is obviously only concerned with profit and not with employee morale or company culture. This is bad for any company, but is really dreadful to see in such a small company, especially with one whose wages are barely competitive with fast food. Nepotism, favoritism and broken promises reign supreme. There's almost no chance for advancement unless you're related to Craig Dawson or are somebody's favorite. Your skills will not be valued, no matter what you're told. Employees, especially on the production floor, are treated like nothing more than cogs in a badly run machine. RLI hemorrhages skilled employees at an astounding rate, especially in IT and software development. In my time there, no practices were followed to any kind of standard, much less industry-specific. There was absolutely no training program and as of the time I left the company, the only non-IT documentation was what we production employees took it upon ourselves to write. Craig Dawson was the worst person I've ever had the displeasure of working under, from his shady insistence of dragging his politics into the workplace (literally: up to and including company emails heavy handedly encouraging employees on how to vote and bringing in politicians on the election trail) to how utterly out of touch he is to anyone outside of his economic class.

Explore other reviews about Retail Lockbox

5.0
Jul 10, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly and knowledgeable staff; a wealth resources available.

Cons

Fast-paced; a large amount of information to absorb quickly.

1
2.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

I genuinely appreciated the opportunity to learn a new skill set in payment processing. The experience I gained is something I will carry forward in my career.

Cons

Unfortunately, the overall work environment left much to be desired. The facilities were poorly maintained and unclean, which made for an uncomfortable day-to-day experience. Theft was an issue that management failed to adequately address when reported. Goals and performance standards felt unreasonable and inconsistently applied, making it difficult to feel set up for success. Most concerning was experiencing retaliation from management when workplace issues were raised through the appropriate channels. The position also felt more like a temporary placement than a genuine long-term opportunity, despite not being hired as such.

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