If you're an intelligent reasonable person, steer clear. - Customer Success Manager Retention.com Employee Review

1.0
Sep 22, 2024
Recommend
CEO approval
Business Outlook

Pros

- Remote work. - Some people.

Cons

Not the kind of place that anyone who actually has their head screwed on would want to work. Where do I begin? Leadership that has no real idea of what they're doing, fronted by the delusional and narcissistic CEO. He's on linkedin singing his own praises and "building in public", while simultaneously displaying his fake empathy when explaining the reasons for laying off 40% of the company. Pull back the curtain and Retention.com is doing terribly. I still speak with present employees who say it's a car crash and are looking to get out asap. The pay is also quite pitiful for a tech company with very little other benefits to accompany this. As you may see by reading prior reviews, there are quite mixed opinions. Some reviews go as far to say "the negative reviews are untrue". These people are simply brown nosers and part of the wider circle-jerk of nonsense that takes place here. That's what I hate most about the tech industry, this bizarre pollyana-esque fake positivity and retention.com has plenty. Don't take me as a scorned ex-employee but rather someone who wants to provide the cold, hard truth. I could honestly go on for days about this but I will spare you the details and instead implore you to avoid this company if you're a decent person who wants to earn a living and build a career in the tech industry.

Explore other reviews about Retention.com

5.0
Oct 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Incredible company that has enormous growth ahead. Boot strap start up that is a rocketship.

Cons

None to mention...typical start up growing pains

1.0
Feb 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Growing brand; remote work; high pressure but a good type of pressure (when you're not being laid off).

Cons

CEO is clearly mentally ill. I was completely and utterly baffled by his gall with his "building in public" approach. He sits in front of the camera or has his Linkedin ghostwriter write polemics about how's "breaking all the rules" and going to be hiring an insane amount and changing the game on velocity, doing big events that will break the mold, etc. And he sits there and does his hardest to convince you that what he is doing is both RIGHT and GENIUS, and then - 6 months later completely changes his mind. How can you believe anyone who insists on something is an utter truth and they are revealing INCREDIBLE WISDOM to the rest of the peons in tech and then months later says "no that was completely wrong" and then blasts out screeds all day about the EXACT MODEL HE ADOPTED 6 MONTHS AGO AND SWORE HE WAS GOING TO 10X is stupid and broken. The emperor has no clothes. I don't really know the COO but he clearly suffers from the same posting disease that the CEO has.

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