High impact, awesome talent, and a product that is constantly keeping you on your toes - Technical Account Manager Rippling Employee Review

5.0
Jan 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The Product: Rippling is genuinely miles ahead of the competition. As a TAM, it is so much easier to manage accounts when the underlying technology is robust and solves actual pain points for clients. You aren't "polishing a turd", you’re helping clients optimise a powerful HRS. Talent Density: You are surrounded by some of the smartest people in SaaS. The engineering and product teams move incredibly fast, which means bugs get fixed and requested features actually make it to the roadmap. Ownership: There is very little hand-holding. If you are a self-starter, you have the autonomy to build your own processes and truly own the technical health of your book of business. Hybrid/Remote Flexibility: The company has a great approach to modern work, with a 3 day in office standard that is accompanied by flexible options to work from anywhere for extended periods.

Cons

Velocity: The pace is relentless. Because the product evolves so quickly (new features and modules launching constantly), you have to be a adaptable learner to keep up with the tech Localisation: As a US based and founded company there are often nuances in the Australian market (particularly around payroll) that are missed. This is changing quickly as we build talent and investment in the Australian region, however it is a pain point/compliance risk for some customers.

Explore other reviews about Rippling

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

High-caliber team, product managers who listen to customer feedback, amazing leadership, compelling work. Great fit for accountants who want to interact with customers in a scalable function instead of living in spreadsheets and dealing with dated technology and processes.

Cons

Expectations are high, but training and enablement set you up for success. "Make it happen" mentality required. The plane is definitely being built while it's in the air, so patience and proactive communication with the product team is essential, but things are constantly improved as a direct result of clear, constructive, public feedback.

4.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I have only been at Rippling for a month at this point, but so far so good! The onboarding and training are top tier. Definitely the best and most in depth training I have gotten at a company. My manager is great and was also an IC at Rippling for a couple years before moving into management which I really like because they understand what it is like to be an account manager here. There seems to be a lot of opportunity for career growth here. I am definitely excited to be here!

Cons

Not really a con but you HAVE to be self sufficient here. People are willing to help but they are also very busy so it might be a while before you get a response to a question. It was an adjustment at first but I think it makes you a better employee. If you need hand holding probably not the job for you. I don't really have any true cons yet, but ask me again in 6 months lol.

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