A lot of good, a lot of bad - Technical Account Manager Rippling Employee Review

3.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

-Great team: everyone is smart, driven, and empathetic -Good product*: compared to other HCM/HRIS/etc, Rippling has a lot going for it. It's not a perfect product, but it's definitely an upgrade and going in the right direction -Nice office: free lunch and snacks

Cons

-Leadership: lots of lapses in communication between mid-level managers and C-suite; feels like there is a new initiative every quarter or a new approach that will be fleeting -Product: so many changes are constantly happening with little to no communication to employees or customers -Role and responsibilities: very reactive, constantly putting out fires you are not responsible for, constant project and escalation management

Explore other reviews about Rippling

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong growth trajectory as far as revenue goes.

Cons

needs a bit more employee empathy

4.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I have only been at Rippling for a month at this point, but so far so good! The onboarding and training are top tier. Definitely the best and most in depth training I have gotten at a company. My manager is great and was also an IC at Rippling for a couple years before moving into management which I really like because they understand what it is like to be an account manager here. There seems to be a lot of opportunity for career growth here. I am definitely excited to be here!

Cons

Not really a con but you HAVE to be self sufficient here. People are willing to help but they are also very busy so it might be a while before you get a response to a question. It was an adjustment at first but I think it makes you a better employee. If you need hand holding probably not the job for you. I don't really have any true cons yet, but ask me again in 6 months lol.

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