Store Manager - Store Manager Rituals Employee Review

1.0
Mar 7, 2018
Recommend
CEO approval
Business Outlook

Pros

Beautiful products, great philosophy , warm & friendly teams in store

Cons

Archaic attitude from Head Office, quick to criticise yet no recognition for hard work & commitment. Constant turnover of Head office team, serious lack of communication & organisation . This Company was once a great place to work but sadly that all changed & certainly not for the better once the UK retail management changed. Very rapid turnover of store managers & teams but that is unsurprising considering how little respect they are given. In a nutshell, so much is expected yet simple recognition is neglected . Employees feel worthless & unappreciated. Horrible place to work. During my time there we lost so many really good people because they were pushed out if their face didn’t fit. Really sad. Zero career opportunities unless you had worked with any of the Head Office team in previous Companies , otherwise you were bypassed.

Explore other reviews about Rituals

5.0
Dec 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Sales communication skills and great customer service experience

Cons

Distance but that is not a big issue

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Rituals Response
1y
Dear , Thank you for your positive review. Glad to hear that you had a great time at Rituals. Kind regards, HR Rituals (Benelux)
2.0
Jan 24, 2026
Recommend
CEO approval
Business Outlook

Pros

- nice area and store product

Cons

- rude - the workers there are like forty years old crying about a non-commission sale to a 16 year old

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Rituals Response
3mo
Hi there, Firstly, thank you so much for your review and honesty in writing your review to us. We value this above anything else as feedback is a gift, whether positive or constructive. We truly regret that you have had this experience with us and we want to suggest that we can get in touch with you personally so we can talk through this in better detail. If you could please send an email to: Recruitment.ukie@rituals.com, we’d love to chat confidentially. Kindest, Talent Acquisition & Employer Branding | Rituals Cosmetics UK/IRE
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