Rituals reviews

3.5

63% would recommend to a friend

(552 total reviews)
avatar

Raymond Cloosterman

86% approve of CEO

57% positive business outlook

Rituals has an employee rating of 3.5 out of 5 stars, based on 552 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rituals employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

552 reviews
1.0
Aug 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Unfortunately, I have nothing but negatives for this brand.

Cons

Rituals is a dated and archaic brand with absolutely no place in today's world. The ultra conservative and tyrannical brand culture totally eliminates any sort of identity for an employee. There is blatant racism and homophobia all around the corporate office, as well as from the central team in the Netherlands. If you're not blonde, thin, heterosexual or gorgeous, prepared to be manipulated and shredded to pieces. Total lack of knowledge on American culture, leaves this brand a money bleeding envoy of distaste. Employees are expected to act in a luxurious manner with a focus on clientelling, yet are forced to stand outside in the heat or snow begging for pedestrians to try the over priced chemically repugnant products. Managers have ZERO work life balance, and are expected to be available 365 days a year. Disrespect and misconduct is a constant from the corporate team to the retail teams, while store managers have a greater expectation than their superiors. The pay is ABISMAL, not to mention that most of the store managers, are ASSISTANT managers not being paid to run their own stores.

1.0
Dec 29, 2019

Not worth a second of your time

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nothing comes to mind. There are no pros.

Cons

This is one of the worst companies I've ever worked for. They are so disorganized and messy with everything they do. The business is failing and it is a direct reflection of the inexperienced, trash corporate team.

1.0
Sep 27, 2020
Recommend
CEO approval
Business Outlook

Pros

It’s a job which is good.

Cons

There is NOTHINg positive about this company. This entire company is based off of traditions from other parts of the world yet they refuse to use models who are from the traditions they steal. They are constantly being called out for this horrible advertisements(google rituals holli and happy Buddha) and they need to be called out in the US. They are a brand that does not fit in our culture here in the states. Apart from that- - racist and sexist uniform which resembles an Asian servant - salary and pay are below average and are not competitive - same thing with benefits - highest turnover in cosmetic retail(most stores have close to 100% turn around every 6 months) - amazing individuals leaving the company and having shady unethical individuals left in management. - hard to obtain monthly sales gold and expectations are delusional especially for the wages. - Rituals does NOT care about other cultures and races, especially black people. company celebrated a holiday which uses blackface(google zwarte Piet for reference) in a weekly “what’s happening in the company” letter in which they state they were excited for the holiday. I have also witnessed a black colleague get in trouble for having “textured” hair. - company expects entirely too much for the lack of pay and benefits. - not able to have an individual identity due to extremely strict dress code. You are basically forced to wear servant attire with minimal makeup, certain nail color, hair has to be a certain color and style, no braids or look “too” natural as company has issues with black employees having a natural hair style(I am saying this as a white female I have witnessed black employees being scolded for this!) Overall, this is not a company I would ever want to support as far as recommending products nor would recommend to work for. I would recommend working at a drugstore before this because at least you would qualify for some level of benefits. There are little to no pros about working here and the company does not have a place in the stages due to their racist behaviors and tendencies.

Viewing 1 - 3 of 552 Reviews

Glassdoor has 1,343 Rituals reviews submitted anonymously by Rituals employees. Read employee reviews and ratings on Glassdoor to decide if Rituals is right for you.