Nothing but negative experience. - Anonymous employee Rituals Employee Review

1.0
Dec 2, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The products smell nice and price points are decent. The brand has potential.

Cons

Unfortunately, this company is so quickly being completely run to the ground in the United States by upper management. The higher ups havent a single clue what they’re doing, lack legality knowledge, drive away talent, are closed-minded, exhibit favoritism and double standards, and lack consistency; one day you’ll receive clear instruction to do a specific thing and the next be asked “I don’t understand why you’re doing this”, completely bizarre... Not to mention they do not promote accordingly. I havent a clue how anyone is in the position they’re in. And the ones who do work the hardest are not acknowledged and are taken for granted. It’s really unfortunate because this company definitely has potential, but fact of the matter is their central team should acknowledge there is a serious problem in this country and it is by no means being run well. The turnover is abruptly high, for an office of merely 20 people on a constant to have someone resign every few weeks says a lot about the way they operate. Such a backwards way of working.

Explore other reviews about Rituals

5.0
Dec 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Sales communication skills and great customer service experience

Cons

Distance but that is not a big issue

avatar
Rituals Response
1y
Dear , Thank you for your positive review. Glad to hear that you had a great time at Rituals. Kind regards, HR Rituals (Benelux)
2.0
Jan 24, 2026
Recommend
CEO approval
Business Outlook

Pros

- nice area and store product

Cons

- rude - the workers there are like forty years old crying about a non-commission sale to a 16 year old

avatar
Rituals Response
3mo
Hi there, Firstly, thank you so much for your review and honesty in writing your review to us. We value this above anything else as feedback is a gift, whether positive or constructive. We truly regret that you have had this experience with us and we want to suggest that we can get in touch with you personally so we can talk through this in better detail. If you could please send an email to: Recruitment.ukie@rituals.com, we’d love to chat confidentially. Kindest, Talent Acquisition & Employer Branding | Rituals Cosmetics UK/IRE
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