Absolutely not. - Keyholder Rituals Employee Review

1.0
Mar 16, 2020
Recommend
CEO approval
Business Outlook

Pros

50% discount. That’s it.

Cons

Upper management is completely delusional with their standards and expectations for store associates. They have unreasonable sales goals, treat the staff like they’re worthless, and pay very little compared to what they’re asking of even part time associates. The work environment is suffocating. Comstant rule changes, job position closures as soon as someone leaves so it’s impossible to move up, Constantly being watched and monitored and criticized when you don’t meet their every expectation but they give zero recognition (or raises) for good work. They’re extremely stingy with the benefits they offer, they promise you a certain amount of hours weekly only to change the schedule constantly without notice and you’ll be stuck working 9-15 hours a week if you’re lucky. It’s true that upper management is all friends and don’t hold each other accountable at all yet they live to point fingers at everyone when money isn’t being made. AWFUL company and an even worse US team.

Explore other reviews about Rituals

5.0
Dec 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Sales communication skills and great customer service experience

Cons

Distance but that is not a big issue

avatar
Rituals Response
1y
Dear , Thank you for your positive review. Glad to hear that you had a great time at Rituals. Kind regards, HR Rituals (Benelux)
2.0
Jan 24, 2026
Recommend
CEO approval
Business Outlook

Pros

- nice area and store product

Cons

- rude - the workers there are like forty years old crying about a non-commission sale to a 16 year old

avatar
Rituals Response
3mo
Hi there, Firstly, thank you so much for your review and honesty in writing your review to us. We value this above anything else as feedback is a gift, whether positive or constructive. We truly regret that you have had this experience with us and we want to suggest that we can get in touch with you personally so we can talk through this in better detail. If you could please send an email to: Recruitment.ukie@rituals.com, we’d love to chat confidentially. Kindest, Talent Acquisition & Employer Branding | Rituals Cosmetics UK/IRE
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