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      Rivian

      Engaged Employer

      Rivian reviews

      Decent pay. Very chaotic. - Senior Customer Service Guide Rivian Employee Review

      3.0
      Apr 22, 2024
      Senior customer service guide
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is decent for the job. The team supervisors are very flexible and easy going. Hybrid WFH and in office is nice.

      Cons

      Performance isn’t measured in any meaningful way yet so underperformers are able to scrape by. Management has attempted to change this but has had no traction. The tools suck and are broken including the one that assigns work (customers) resulting in very uneven workloads between team members.

      Explore other reviews about Rivian

      5.0
      Jun 6, 2026
      Software systems engineer ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work life balance. Fast paced environment. Good team

      Cons

      I have not seen any negatives

      2.0
      Jun 17, 2026
      Vehicle operations specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great exposure to the product - Amazing teammates, boots on the ground collaboration - Onboarding is really well done - they take this part seriously and I appreciate that.

      Cons

      - Limited growth - Constantly worried whether your department is getting laid off. - I've worked at plenty of other startups and EV companies and this one is by far the worst. - Zero job security unless you're JR

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