Honest, friendly and relaxed - Anonymous employee SFW Employee Review

5.0
Jan 13, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

SFW attempts to be as honest as possible with clients and employees, SFW want to impress their clients, and wherever possible try to exceed expectations. I've even seen clients being refunded when projects run significantly under budget. There is a good comradery amongst staff, with most employees more than happy to support one another. Compared to many in this sector, SFW benefits from having virtually no office politics. The company has also significantly reduced its bureaucracy over the past few years, enabling a slicker and more responsive service. Very relaxed and flexible working hours, with staff given a superb work/life balance. Very rare for staff to be heavily overworked (a single project is the norm, two simultaneous project the exception). This allows staff to really focus on the current work at hand, and not have to multi-task multiple clients and projects. Unlike many organisations in IT & Digital, SFW requires staff to work their contracted hours only (you don't get made to feel guilty for leaving on time). One of the few companies I have worked who I wouldn't hesitate purchasing services from.

Cons

SFW is rather risk-adverse and somewhat conservative. While SFW does innovate and break new ground, often the company is implementing solutions in tried and tested technologies. The company has a tendency to over-focus on the technology/solution, rather than the client, often resulting in training/adoption being somewhat of an afterthought, rather than the focus. Wages and benefits are around (but rarely above) market rate. Training, likewise, is typically acceptable, but not exceptional.

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SFW Response
10y
Hi there, we are pleased to hear many changes that have happened over the years have been noticed and has helped SFW in many ways. Flexible working hours are very important factor in today's market and SFW is tying their best to help their employees in managing their other commitments. We are currently looking into more social events and will for sure continue our open honest approach with clients but also with our employees.

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5.0
Jan 21, 2022
Anonymous contractor
Recommend
CEO approval
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Pros

You can make your own schedule.

Cons

Sometimes you can feel like an island.

3.0
Jun 29, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people there are great.

Cons

If you are looking to learn or improve your skills this is not the place to do it. There are so few resources that nobody ahs time to give feedback on anything. If there is an internal issue or you need support from the higher ups they never come through. They have a tendency to tell you what you need to hear to make you feel good in the moment. It's almost like they put on a show to bamboozle you out of their office, but then nothing happens.

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