Many money making opportunities, but it comes with a price. - Quality Assurance Supervisor SHS Group Employee Review

3.0
Jan 29, 2015
Recommend
CEO approval
Business Outlook

Pros

If you have an open schedule, and lots of flexibility this is the place for you. There are many shifts to work during a day, and many hours to rack up on the phones. This is a place thats fast-paced and you must have the drive to make the sale. Over the phone sales not only include a sales mentality, but one of courteousness and excellent customer service skills.

Cons

A large area of opportunity with this company is the training technique. With such a fast-paced environment, there is not much time to be developed. You pretty much have to come in with the ability of computer skills, customer service skills and the "know how" of sales. There is an incubation period, where you have more concentrated help, but from there you are pretty much on your own. More than 1 Day of training will go far with keeping reps from early burnout, frustration on the calls and script adherence and familiality.

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5.0
Jun 13, 2025
Recommend
CEO approval
Business Outlook

Pros

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Cons

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1.0
Jan 2, 2019
Recommend
CEO approval
Business Outlook

Pros

Cause the will hire anybody they dont care your going to get the job

Cons

They scam the customers out of there money so many people call back thats been waiting for months for there stuff and are getting changed and still haven't got anything and all the programs they are running every one of them has the same customer service # how is that possible if the company are legit

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