I worked at SHS Group full-time (More than 3 years)
The pay is good and weekly not bi weekly they will give u a lot of hours if u want them
U have to work every other weekend and you will get off a 7:00 really didn't like to work that late cause it takes my day away and no time to spend with my kids
I worked at SHS Group full-time (More than a year)
If you have an open schedule, and lots of flexibility this is the place for you. There are many shifts to work during a day, and many hours to rack up on the phones. This is a place thats fast-paced and you must have the drive to make the sale. Over the phone sales not only include a sales mentality, but one of courteousness and excellent customer service skills.
A large area of opportunity with this company is the training technique. With such a fast-paced environment, there is not much time to be developed. You pretty much have to come in with the ability of computer skills, customer service skills and the "know how" of sales. There is an incubation period, where you have more concentrated help, but from there you are pretty much on your own. More than 1 Day of training will go far with keeping reps from early burnout, frustration on the calls and script adherence and familiality.
Advice to Management
This company could be much better with a little more TLC. Although, the atmosphere seems understanding with no kickback from time off request, personal family time, or medical mishaps that is just not the case. All reps should have to adhere to all company policies no matter the situation, without the instigation from supervisors. Personal business and relationships sometime cloud the air, and the wrong judgement is made as a result.
I worked at SHS Group as a contractor (Less than a year)
Good location and the offices are modern and a pleasant place to work. The salary is also very competitive
I was not given the opportunity to show what i was capable of and was not given sufficient resources
Advice to Management
Some middle management are not very good, they aren't very friendly and don't know how to deal with employees. Pretty useless
I have been working at SHS Group full-time (More than 5 years)
Great coworkers and management with a good work life balance approach.
Working in the FMCG Grocery Retail sector is very challenging.
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