Pros and Cons - Customer Success Manager Scaleworks Employee Review

3.0
Feb 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Benefits Open PTO Very nice office space and location Team collaboration encouraged

Cons

Workload vs Salary Remote work widely discouraged Limited resources and tools for customer facing employees Career growth limited

Explore other reviews about Scaleworks

5.0
Jul 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Exciting work with smart people.

Cons

None that I can think of so far.

1.0
Nov 5, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The downtown location and cool building may seem enticing, but don’t be fooled... this place is a prison.

Cons

If you are the kind of person who just works for a paycheck, and you are okay with that paycheck being less than what you deserve, you might be okay working for Scaleworks or any of their portfolio companies. The “leadership” around here does not care about the employees, the culture, or providing decent salaries. All they care about is collecting failing companies, doing their best to fix them, and selling them off again as quickly as possible, no matter how many people get burned along the way. When they acquire a new company, they will bring in their own leadership to run things, and allow that leadership to fire the tenured employees who actually know anything about anything. The companies then become revolving doors for employees, as they all seem to do layoffs frequently, and anyone who isn’t terminated ends up leaving sooner or later due to the toxicity. And God forbid you stick around and eventually ask for a raise, you won’t get it, and they will be appalled that you even dared to ask. There is no loyalty to hard-working employees. No matter what you do here, it is never good enough, and everyone is disposable.

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