Pros
Scratchpad has a history of rep turnover. While that is very common within startups and saas, hearing the stories of reps that have come and go would make any sales rep think twice before joining. There are hard working and delightful people at Scratchpad, that are truly a joy to work with. However, it makes it even more upsetting to see these same people be let go by the company they did all they could for. So, no "Pros" here, just another company that was unable to take accountability for poor decisions at the executive and leadership level, resulting in front line employees being out of a job.
Cons
- Difficult to sell a chrome extension to Enterprise accounts that's liked by individual contributors at a premium price. - Broken PLG motion that does not incentivize a purchase to support self service at the SMB and MM tier. - From the above statements, company is still trying to find ICP. While again, this is common for startups, don't let them tell you they have found their ICP. - Reps being held to unrealistic expectations, and oh next thing you know they are let go for not closing six figure deals within 90 days. - Overall, the lack of experience at the executive level is the issue at large. Refer to other Glassdoor reviews and you will see a consistent and reoccurring theme = word of ineffective leadership travels fast.