Didn't think you could really have it all.. until I joined Sense - Anonymous employee Sense Employee Review

5.0
Jan 9, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've worked at several "high growth" "rocketship" companies and was left with the impression that to find a company thats doing incredibly well meant sacrificing on culture and business integrity. Sense has definitely proved me wrong! -Everyone is top in their field. Each team is led by people who have done this before, and still know what they don't know. -Customers rave about us. I've never been anywhere where organic, customer feedback is THIS positive. Our product solves a true need and the landscape is wide open. -The company is constantly trying new things, we fail fast and learn from our mistakes. -The founders go way back, have had several successful exits and are not distracted by shiny things. We have a strong focus and we execute on that. -Building for an underserved market (staffing) has been super fun. The technology is impactful and we see it in our customers' metrics every single day. -I feel empowered and trusted to execute on my teams' goals. I see myself here for many years. I can't say that I've felt that too often.. -Excellent comp. -I've referred multiple people... best endorsement you can give! -and many many more.

Cons

-It's a startup... things change a lot, and because it's such a greenfield market, there are many opportunities for new products, features, and markets. We constantly have to hold each other accountable for moving in the same direction in lockstep while maintaining speed. -Office is growing quickly so seeing proactive investment in culture and internal operations has been a good sign to avoid scaling issues. -Benefits are great but can always be improved upon in startup-land.

Explore other reviews about Sense

5.0
May 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Absolutely love the people I worked with at Sense

Cons

None that I can think of

3.0
Dec 30, 2025
Recommend
CEO approval
Business Outlook

Pros

-The CSM team at Sense includes some of the brightest, most talented individuals I've ever had the pleasure of working with

Cons

-Leadership has very little understanding of what existing clients require. When clients threaten to churn they offer the latest new product but offer minimal support, leading to even worse experiences for the client and inevitable churn -Bonuses are not achievable as they are based on company performance not individual performance -No raises provided for multiple years in a row -PTO is not unlimited as advertised, and leadership actively guilt's you not to use it -The product is different for EVERY client, regardless of what ATS they use. Two clients on the same ATS can have vastly different data fields, and with regular book of business changes it can be difficult to understand how to help your client -Sales Reps overpromise potential clients features that do not exist, leadership then blames CS for not being able to accomplish what sales fabricated -Everyone's plate is too full. With layoffs after layoffs and no attempt to rebuild the workforce, everyone is burning out, and theres no end in sight.

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