Great company - Customer Success Manager (CSM) Sequoia Employee Review

5.0
Sep 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Culture Benefits Colleagues Forward thinking

Cons

None to share, great place to develop and learn.

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Sequoia Response
2y
Thank you for sharing your positive feedback and experience with Sequoia!

Explore other reviews about Sequoia

5.0
Apr 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Caring, like minded people who make work not seem like work

Cons

Cant think of any at the moment

2
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Sequoia Response
1w
Thank you for sharing! We love to hear from our current team members.
2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

There are some truly amazing folks that work at Sequoia. They work really hard and many truly care about the work they are doing. Even when things get out of hand, the teams band together to help each other through whatever new debacle comes their way. And there is always a new debacle. Pay is higher than most…

Cons

Layoffs at random with no warning and little to no communication to those directly affected by it. If you’re a manager or above, you’ve received middle of the night unhinged emails that make for an anxiety inducing day/week/month ahead. In 6 years I had 8 managers for 3 roles (2 were within the same team)…If a manager tries to reign in crazy expectations or pivots so they don’t derail an entire team, they tend to disappear. Pay is higher than most but not enough for what is expected emotionally and physically.

3
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