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Service Partners

Part of TopBuild

Engaged Employer

They could be much better - Manager Service Partners Employee Review

3.0
Sep 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Some wonderful people who work for the company. Pay is fair, not enough to keep employees in this day and age. Regional management has some great visions of where they'd like to go, but it seems to fall short there. Not sure if its shot down by Corporate or not.

Cons

There is zero training, so you never know what you don't know. You call around to your peers who may or may not know. And then you get a company audit and you may or may not fail. It's like handing you the keys to a space ship to put in a parking garage. if you hit anything or make any mistakes, you fail your audit. Give people the tools to succeed. Dont make them go hunting for them

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Service Partners Response
4y
Thank you for the feedback and providing details about your experience. We use employee feedback to continue to improve our work experience. We appreciate the work you did for Service Partners.

Explore other reviews about Service Partners

5.0
Jul 22, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible, every person really matters.

Cons

It is a great place to work.

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Service Partners Response
1y
You said it best - "every person really matters". Thank you for the input and for sharing your experience. We appreciate you helping make Service Partners a great place to work!
1.0
Oct 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Some customers are cool but most prefer to not work with service partners

Cons

Super corporate. They promise weeks of training but they don't train you in anything you need to know. You compete with other top build companies internally and not allowed to sell against them (ADO, Silverman, DI). You can't control your customers getting good service because of the corporate blocks. No sense of urgency. Emails, texts and calls go unanswered by almost everyone. Branches always run out of material needed for sales. Gutters are impossible to get yet. Everyone is micro managed

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