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ServiceChannel

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CSR - Customer Service Representative ServiceChannel Employee Review

1.0
Nov 20, 2015
Recommend
CEO approval
Business Outlook

Pros

Working from home and insurance.

Cons

The management team with Service Channel call center is out dated and should be renewed. Management talks down to employees and belittles them. They do not listen to employee compliants/concerns or try to resolve any issues. Management is all family related and gang up on those who voice any opinions that do not conside with what they want or believe. Horrible, just horrible. Basically don't apply!!!!

Explore other reviews about ServiceChannel

5.0
Sep 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Good people good salary and great product

Cons

Only remote. There is no office

3.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote friendly and plenty of work and problems to solve/work on. All of the teams were friendly to work with.

Cons

Fortive coming in really mixed things up. Product became more focused on “building the right thing”. A few layoffs occurred after they took over.

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