Pros
3D printing is one of the coolest tech fields that exist, hands down, and everyone who works here has plenty of opportunity to be a consumer of the products.
Cons
The CEO/Founder is unfortunately an expert in making decisions that are cheap and frugal at the moment, but costing everyone money and time later.... And not very much later. Software development is often derailed by topdown idea-decisions. Micromanaging via grand sweep gestures is a recurring theme. Pet projects that aren't fully evaluated for profitability or viability are fast tracked. The site usability isn't acknowledged for being as difficult as it really is, search is nearly useless, and the ordering process is frequently full of unpleasant surprises as prints get rejected for viability late in the process. Compensation at Shapeways NYC is very low for this sector, so coworker retention is a real problem. There's been extremely high turnover in the last couple years due to previous bullying management, and current management hopes that pay being around 20% below standard for this field will be ignored because of the "cool" factor. Interns are also paid the absolute minimum, which is ethically questionable. Very frustrating to keep losing good, deeply interested people because they can't justify working for super cheap for years. People can't hold on forever like this in NYC, so people feel like they're viewed as replaceable. Founder also acts unprofessionally sulky when someone finally decides to move on, and will pointely ignore them during the last two weeks.