Not the worst. - POS Software Consultant Shift4 Employee Review

3.0
Feb 23, 2024
Recommend
CEO approval
Business Outlook

Pros

- Decent Work/Life balance - Not hard work - Direct management is good and communicates well - OK benefits, best part is the PTO and its right around industry standard. - Consistent schedule - Good job security

Cons

- No room for growth. Was there for over a year and a half, above average on a month to month basis and my pay raised a total of .25/hr and didn't get the job title promotion from 1 > 2 until the week I left. - Upper management is not good, do not listen to really any questions, comments, or concerns until it effects either them or multiple teams. - Put into trainings/given more responsibility for no increase in pay. The work isn't strenuous or difficult, but when virtually doing other teams jobs in an attempt to make things more "efficient" you get nothing.

avatar
Shift4 Response
1y
Thank you for sharing your insightful review about Shift4. We appreciate your honest feedback, highlighting both the positive aspects like work and life balance, and job security, as well as areas of concern related to poor communication and no increment raise. Your feedback is invaluable to us as we strive to create an exceptional workplace for all. We encourage you to connect with us directly, whether through HR or your immediate supervisor, to discuss your concerns in more detail. We are here to listen, support, and work together to overcome obstacles you may be facing.

Explore other reviews about Shift4

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

-Great Culture and positive vibes within the sales office -hybrid work schedule -Great management that does not micromanage -commission pays well should you put in the work -not required to work outside of office hours

Cons

-commission structure timing takes longer to payout than other tech companies

avatar
Shift4 Response
1d
Thank you for taking the time to share your positive feedback about Shift4. We greatly appreciate your kind words and are thrilled to hear about your positive experience. Your feedback motivates us to continue striving for excellence and providing the best possible experience for all our employees.
1.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong presence in the payments industry with competitive products and high-visibility enterprise clients. The work can be complex and professionally challenging. There are many talented individual contributors who care deeply about their clients and consistently go above and beyond.

Cons

Low level HR does not seem to do their job. Leadership quality is inconsistent and, in some areas, deeply problematic. Promotions do not consistently reflect performance, integrity, or people-management ability. This has contributed to environments where politics and favoritism can outweigh merit. There are leaders whose management style and impact on morale are widely discussed across teams, yet accountability for these patterns appears limited. In some cases, individuals with reputations for high turnover or negative team culture continue to be rewarded or remain unchecked. High-performing employees who are committed to the company’s success are not consistently supported or protected. Strong contributors often exit while ineffective leadership remains in place. Meanwhile, disengaged or underperforming individuals may remain insulated. There is a clear gap between publicly stated values and day-to-day management behavior. Psychological safety is not consistently present, and raising concerns through formal channels does not always lead to neutral or constructive outcomes. Over time, this erodes trust, damages morale, and drives preventable turnover.

5
avatar
Shift4 Response
1mo
We appreciate you taking the time to provide feedback about your experience with Shift4 and we’re sorry to hear that your time with us did not meet your expectations. We continually strive to improve our work environment and ensure a positive experience for all employees. If there is anything specific you would like to discuss or any further details you would like to share, please feel free to reach out to our HR department. Your insights will be treated with the utmost confidentiality.
See reviews by: Helpful|Rating|Date|All