Objectively, don't do it... - Anonymous employee Simpro Employee Review

1.0
Mar 20, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is an objective review, I was never too attached to this Company to make things personal. These are purely my observations during my short tenure and I feel an obligation to advise others. - Hybrid working schedule - Previously had a flexible 4-day working arrangement until they flip-flopped on that decision (a common theme) and blamed the staff (also a common theme) - A lot of the staff are there to do their job to the best of their ability and try to commit to the company's values - If you're in the Brisbane AU Office there are meals and amenities

Cons

The Company does not adhere to their own Company Values, it seems to be one set of rules for the staff and another for the higher-ups. "We are one team" - it is challenging to collaborate across departments... impossible procedures and roadblocks around every corner leave you doing what you can within your immediate team and create global divides. Something as simple as solving payroll discrepancies can take months to resolve due to having to try and communicate across multiple departments and 3rd parties. "We innovate" - Budget constraints and painfully long procedures make innovation difficult across the board. You'd be surprised to see how little automation and AI technology a SaaS company of this size is adopting. "We own it" - The acting CEO uses the term "Transparency" as a tool to condescendingly speak down to staff and throw executive peers under the bus (multiple instances) while simultaneously never admitting to any fault. Now, this one is the big kicker... when the Board decided to remove the flexible work arrangement (with little notice to staff) they removed all mention of it on socials and blogs without once acknowledging it to the public, essentially sweeping the whole thing under the rug. Not very "We keep it real, have the courage to stand up, speak out and embrace challenges. Success and failure, we are accountable to each other and act with respect and transparency in every situation" of them. "We care" - If the above isn't already enough, the reason I left the company was that they couldn't uphold this one simple value. The direction the Company is moving shows no real care or value to its staff. I have seen coworkers mental health affected and just across the board treat their staff as replaceable. I find this funny as you can definitely find better pay in similar roles, the main draws card was the benefits and work week which now have been taken away. "We have fun" - I genuinely believe this to have been the case once upon a time, however now, it's almost like this is held over the staff's head. " We laugh, enjoy what we do and never turn down a reason to celebrate. (And we play a lot of ping-pong!)." I think in 2023, any Company that references Ping Pong is overcompensating for something, no?

Explore other reviews about Simpro

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing growth potential, exciting career opportunities and global reach.

Cons

There are no cons that I can think of.

1.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Fully remote opportunities for recruiters in the UK and US. I had an exceptional leader who understood talent acquisition, supported the team, and we were making meaningful progress in improving recruiting processes and results.

Cons

After a leadership change, my experience declined significantly. In my opinion, the recruiting function lost strategic direction when it was placed under a sales/account management leader who, based on my experience, had little knowledge of recruitment operations, applicant tracking systems, employment laws, or recruiting best practices. During conversations about hiring, I felt pressured to prioritize a very narrow candidate profile described as “alpha” and “aggressive” young candidates rather than focusing on experience, qualifications, skills, and diversity. I also experienced comments that I understood as discouraging the hiring of African American candidates, which I found deeply concerning and inconsistent with the inclusive hiring principles I believe recruiters are responsible for upholding. As someone with extensive talent acquisition leadership experience, I believe recruiting should be led by professionals who understand employment law, compliance, structured hiring, and equitable talent practices. My experience left me concerned about the direction of the organization and its commitment to fair and compliant hiring.

6
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