Does Smith pay their employees well?

According to anonymously submitted Glassdoor reviews, Smith employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Smith. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Smith?

45% of Smith employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smith 3.2 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Smith?

International Account Representative (24) , Sales Representative (10) , Sales (9) , International Sales (7) , International Sales Representative (7) , Account Executive (5) , IT Intern (5) , International Account Manager (5) , International Account Executive (4) , Procurement Specialist (4) , Account Manager (3) , Electronic Component Inspector (3) , Manager (3) , Quality Control (3) , Receptionist (3)

What are the pros of working at Smith according to real employee reviews?

"Great people and the owners really step up when one of their workers is in need." ((in 25 reviews)); "Benefits are good." ((in 24 reviews)); "Made a lot of effort at having a great culture." ((in 16 reviews)); "Management is approachable and willing to listen to employee concerns." ((in 13 reviews)); "workers, working environment is good, company provide training and you can get fully support." ((in 10 reviews))

What are the cons of working at Smith according to real employee reviews?

"Upper management is not involved in the relationship with employees and local managers don't communicate the issues to them so you are stuck with whatever malcontent you might have." ((in 7 reviews)); "Senior management's nepotism is off the charts: they parachute their own kids in as "interns," then rubber" ((in 5 reviews)); "Some managers have no business being a manager." ((in 5 reviews)); "Other reviews commented on lack of leadership or upper management, but the office managers and higher" ((in 5 reviews))

What are employees saying about Smith layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smith layoffs and their outlook for job security at Smith in 2026.

What are the top reviewed Smith locations?

Houston , New York , San Jose , Austin , Pleasanton , Tampa , Spring , Texas City , Hialeah , Boston , Alabama City

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Smith reviews

Unhealthy Organization - Account Representative Smith Employee Review

1.0

Sep 27, 2025

Account representative

Recommend

CEO approval

Business Outlook

Pros

Friendly colleagues and variety of company events

Cons

Unfair environment where hard work and loyalty aren't valued. Promotions are based on politics rather than performance, merit or qualifications. They laid off solid employees while hiring in bulk. It doesn't add up.

Smith Response

9mo

Thank you for the feedback. As an entrepreneurial company, Smith rewards individuals who take the initiative and seize opportunity. Our comprehensive learning and development program is designed to help employees succeed and includes a wide range of online and in-person training opportunities for those who wish to grow within the company. Additionally, Smith maintains an open-door and open-floor office space to promote a culture of transparency, collaboration, and easy access to knowledge. We wish you the best of luck in your future endeavors.

Explore other reviews about Smith

5.0

Jul 8, 2026

International account representative

Recommend

CEO approval

Business Outlook

Pros

Very competitive and fast paced environment Leaders and co-workers who are willing to take time to teach you the ropes A place to grow

Cons

Long hours, if you are not open to have late nights would not recommend Stressful moments in the job

5.0

Jul 6, 2026

Export compliance

Recommend

CEO approval

Business Outlook

Pros

Smith provides a collaborative and professional work environment with supportive leadership and outstanding teamwork across all departments. HR is responsive, helpful, and genuinely cares about employee success. The company offers excellent training, growth opportunities, and exposure to a wide range of business operations, and it have the best online university! Management is approachable, communication is strong, and employees are encouraged to contribute ideas and develop their careers. The culture promotes respect, accountability, and continuous improvement.

Cons

As a fast-growing and dynamic organization, priorities can occasionally shift quickly, requiring employees to be adaptable and manage multiple projects. However, this also creates valuable learning opportunities and professional growth.

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Jobs at Smith

International Account Representative

United States

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Account Representative

Austin, TX

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Accounts Payable Specialist (Temporary)

Credit and Compliance Analyst

Junior Account Executive

Houston, TX

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