Toxic and Sexist Environment - Senior Software Engineer SpotHero Employee Review

2.0
Feb 1, 2022
Recommend
CEO approval
Business Outlook

Pros

* competitive pay * most ICs are great to work with. some very smart and talented people and always willing to help * flexible schedule * discovery day to put time into learning new stuff is a great idea * mature CI/CD with a lot of ability to learn and toy around with new tech

Cons

* sexism is rampant in upper management and ignored. the people team took no action once this came to light. multiple female colleagues were afraid of the CTO and the advances made on them. * CTO made multiple sexually explicit and graphic comments towards several women * CTO embodies the person from sexual harassment training to avoid/not be like. quid pro quo, unwelcome advances, invitations outside of work, sexually explicit remarks, retaliation just to name a few * when leadership is made aware of a major issue (like a sexist CTO or discrimination incident) they sweep it under the rug and pretend it never happened * multiple incidents and reports of verbal harassment by senior leadership towards junior employees were ignored * incompetent leadership. beyond tolerating the toxicity of the c-suite, they make it worse by being disconnected from the company, culture, industry and only seeking to get their agenda across the line. be prepared to manage yourself/your team on your own and hope leadership doesn't come and stir up the pot * certain teams are heavily favored and get carte blanche of whatever they want while others are neglected and overworked * covid layoffs were predominately non-white-male employees, even though many were top performers

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SpotHero Response
4y
SpotHero has flagged this review in violation of Glassdoor community rules because the post contains patently false and misleading information. We have always welcomed criticism and constructive debate, but slander and libel cross the line. SpotHero Leadership

Explore other reviews about SpotHero

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

A goal and data-driven company that clearly sets role expectations. At SpotHero, they helped me not only succeed in my role but also in my career. Also, an amazing work-life balance.

Cons

Not much from me, your experience depends on your department and manager.

2.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

free lunch when working in office

Cons

Customer hero (service) employees were outsourced to non english speaking countries to cut costs/pay employees less. Management expects you to constantly do things outside of what you're trained to do due to staff shortages and policy changes. Training was lackluster. Passive aggressive and pretentious (in-office) work environment.

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SpotHero Response
6d
Thank you for taking the time to share your feedback. We’re glad that you enjoyed our in-office lunch perk. As an industry-recognized Most Loved Workplace company, we take employee training and a great work environment seriously. As SpotHero evolves, we continue to evaluate and support the business and our employees, ensuring that both are set up for success, including ensuring different time zones are covered as it relates to customer support. We also ensure that employees are supported through onboarding, training, and QA processes, providing meaningful feedback that leads our Customer Hero team toward a clear path to their goals and KPIs. If you’re up for it, we’d love to hear further feedback on training and work environment. The People Team
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