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State Collection Service

Engaged Employer

Stressful but decent job - Customer Service Representative (CSR) State Collection Service Employee Review

3.0
Jan 28, 2024
Recommend
CEO approval
Business Outlook

Pros

The pay is decent, good training, inbound and outbound calls. Not cold calling

Cons

If you don't like to be micromanaged, this isnt for you. I worked there full time and it's a stressful job, must be super quiet in your house as you're pretending to work in Wisconsin at an office. I worked as a phone rep who took calls and made them, some people are rude because you're calling about bills that may have already been paid, they thought insurance covered it, ect then you have to navigate old software and new software to figure out the clients issue.

Explore other reviews about State Collection Service

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, Full time hours, and busy work

Cons

Lose $1 if you do any early shift

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

They have one of the best hiring processes that I've been through. Well laid out and a structured checklist that helped you to stay on top of all the task that had to be completed prior to being hired.

Cons

There aren't any for me.

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