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Pretty Good - Anonymous employee Super Service Employee Review

4.0
Feb 12, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent Trucks sometimes, Better than average starting pay. Got to be put on a dedicated route that got me home every weekend after a few months otr.

Cons

After your main dispatcher leaves, The replacements are the dumbest people on the planet. Theyll send you loads that would require you to somehow immediately fall asleep where you are to make the pick up and drop off in time. Also none of the dispatchers have ever driven OTR before so they have no idea that picking up a load at 9 at night and then trying to find a safe place to sleep is damn near impossible.

Explore other reviews about Super Service

5.0
Apr 18, 2018
Recommend
CEO approval
Business Outlook

Pros

Great DM to work with. Dedicated work allows me ability to get home more often

Cons

Not able to get to shower as frequently as would like. Dedicated customer policies at warehouse are hindrance to getting in and out of yard quickly. Also, frequency of lack of available empty trailers keep from getting to shippers efficiently. ( a lot of dead hours over course of month having to wait on or going to retrieve trailers from other locations)

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Super Service Response
8y
Thank you for the five-star review! We hear your concerns and appreciate you taking the time to leave your feedback. We are so pleased you are loving your home time and DM!
2.0
Oct 29, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most of the people are honest. I was never lied to. Except about the bonus.

Cons

Even after driving over 54000 miles as a team driver. I was told that we would not get our bonus. Became we did not have 30000 miles each. This was wrong when I know teams who had no were near this. So I am buying my own truck 2017 and will be a contractor. I already have jobs lined up. Over $2 a mile plus fuel .can't beat that.

2
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