Engaging Place to Work - Anonymous employee Surescripts Employee Review

4.0
Apr 28, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I work for the Software Engineering Department. The managers work well together. Everyone works on an Agile team and their are 14 teams. The Agile are made up of a Product Owner, 4 Developers, and 2 QA staff. An Agile coach works with each team part of the time. Teams have much autonomy to set their goals and work together to achieve their goals. Planning is ongoing and we share plan for the next 10 week at planning events 5 times a year. I like the cadence. I like the people I work with. I like the positive environment. I like working with my manager. He is very open to ideas and lets me follow through on the ideas. He follows up regarding what we learn as we try ideas so we do more of what works and less of what isn't working. I like the products that we work on. I think our work matters to the Health Care industry in the United States and we make a positive difference in people's lives through our work. I like that I can work from home 1-2 days a week as needed.

Cons

The downtown commute during construction season or on a rainy day.

Explore other reviews about Surescripts

5.0
Oct 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Strong leadership, values and work life balance. Competitive above market benefits/compensation

Cons

new ownership driving workflow fluctuations, not necessarily a negative but more frequent fire drills and impromptu pivots

1.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent individual contributors and dedicated frontline teams who support one another through an incredibly difficult corporate culture.

Cons

Leadership within the Technology and Security organization operates entirely on fear, micromanagement, and self-preservation. Transparently reporting organizational risks or highlighting operational gaps is treated as a personal threat by management rather than a professional duty. The leadership style relies on moving goalposts, extreme gatekeeping (like exhausting daily interrogation-style briefing traps), and intentionally vague performance feedback so success can never actually be achieved. Top-performing professionals are systematically targeted, isolated, and managed out through fabricated performance issues to protect executive reputations. Furthermore, the HR department is completely toothless. Detailed, explicit exit interviews outlining this exact abusive behavior and naming impacted employees are met with empty empathy but zero corrective action. HR routinely chooses to protect toxic executives over maintaining basic workplace ethics. Since the corporate takeover, the culture has entirely shifted from psychological safety to compliance through fear, causing widespread burnout, anxiety, and a mad dash for the exits by top talent. If you are considering a job here, do yourself a favor and reach out to former employees on LinkedIn, and hear about it directly.

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