Pros
The work is self-rewarding. I would be doing this even if I wasn't being paid for it (probably not as much, heh). It's an important mission and I'm very happy to be part of a team who also feels the work is important. Policies are rather open, people are generally allowed to handle their departments how they see fit, as long as the work is getting done and customers aren't complaining.
Cons
Resources are somewhat limited. I like what we accomplish with what we have, and I'm not sure if there is any possibility of getting more out of it. I think we're all doing the best we can with what's available. I just wish there were more available.
