Cold & Stifling - Anonymous employee System C Employee Review

2.0
Aug 4, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Fabulous colleagues always willing to go the extra mile to help you out. - Some smart acquisitions are developing a powerful product suite. - Hybrid working provided a nice balance.

Cons

There has been an awful lot of change at System C in a relatively short period of time. Whilst this will have some market positioning advantages, the human cost has been significant. There have been redundancies and lots of resignations. The Company is losing lots of very good people, but the saddest aspect of this is that it really doesn't feel as though the Leadership care much for who they're losing and the rate at which they're losing them. People attempting to leave have felt intimated by management and HR. People being made redundant have been swiftly moved on without so much of a gesture of thanks. Redundancies have been followed up, sometimes within a few days, with a jolly company wide 'nothing to see here' email update from the CEO. So many people, colleagues and friends nonchalantly dismissed. This is just my perception. Change is never an easy thing, and the CEO has at least admitted to that. However I don't think it has been done with the workforce in mind here. There is a continual hand wringing in management about teams, team structures, who should sit where, time recording, tooling, etc. The resulting perception is one of chaos with folks being moved between teams on a regular basis, like sheep being moved between pens. Line Managers regularly changed. Process changes were implemented and would often be U-Turned. Strategy, delivered to managers as a vague notion, would be filtered down to teams with different interpretations. I sometimes felt that everyone was simply scurrying around trying to calculate what it was the leadership wanted without any specific objectives. The end result, as an employee, felt chaotic. The Leadership would challenge this of course, but the clear lack of empathy from the top would make it difficult for them to relate to these sentiments. Pay and benefits have remained fairly flat at System C. Indeed it is my experience that the salaries offered are lower than the average market rate for various positions. The benefits package is fairly standard. And what of career progression at System C? It was my experience that this was stifled by certain Managers wishing to preserve their own nest. Internal vacancies were not managed in a consistent or transparent way which pretty much muffled any aspiration of natural career progression. Before internal vacancies came up, there had often already been conversations with potential candidates and a decision had been made. It is such a shame that the upheaval and new leadership team have caused so much unrest at System C. I can absolutely see why they're making changes, but instead of going about it in a measure way, with people at the forefront of their considerations, they've taken a big old mallet and started wildly swinging it around with no sense of the impact this has on people's lives.

Explore other reviews about System C

3.0
Jul 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Hybrid working Get to work in offices periodically in different UK locations

Cons

Not many social opportunities/events to attend

2
1.0
Oct 29, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only pro is the remote / hybrid working.

Cons

I could write a lot on this, but the two biggest challenges within the company are: 1. Disorganized processes and slow decision making. Operations felt chaotic, more like the downside of a start-up than the upside. Decisions moved slowly, inefficiencies were everywhere and few people seemed empowered or accountable to fix them. The technology, infrastructure, and ways of working often felt outdated and unnecessarily manual. 2. A People team lacking credibility and capability. From leadership down, the People function appeared out of depth. Initiatives such as career frameworks and progression tools being introduced felt more like surface level exercises than meaningful strategies. Despite the talk of being “people focused,” the execution of any initiatives lacked clarity, consistency and genuine understanding of what employees actually need.

5
avatar
System C Response
5mo
Thank you for taking the time to share your experience. I’m pleased our remote / hybrid working suited you, but I’m sorry that other aspects of your time did not meet your expectations. We recognise that some of our processes and tools have been too manual and slow. As we integrate our group of companies into one organisation, we’re investing in clearer processes, better systems and sharper ownership so decisions move faster. You’ve also raised concerns about our People team and career development. Our career frameworks are currently in the design and build phase to create greater transparency, with a communicated deadline of the end of our financial year. Alongside this, we’ve introduced Development Planning, Squiggly Careers training and toolkits, and a mentoring programme to support colleagues with their career development. We appreciate your honesty and will use this feedback as we continue to improve. Tanya
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